Ikeja Electric will continue to condemn attacks on its employees in strong terms. While we understand that sentiments regarding utility services can be quite emotive, we maintain that wanton attacks on our staff are completely irrational, irresponsible and unproductive, especially where Ikeja Electric has provided multiple channels through which our customers can lodge formal complaints with respect to our services.
Where responses from these channels are deemed unsatisfactory, the Nigerian Electricity Regulatory Commission has also set up a robust forum office for the redress of customer complaints.
In the interest of the safety of our employees and for a harmonious relationship with our customers, Ikeja Electric will continue the deliberate engagement of all stakeholders in flashpoint areas to find ways to amicably resolve all pertinent issues of concern to its customers and communities.
However, where those attacks persist, Ikeja Electric Plc, in step with her responsibility to offer provider below a conducive atmosphere to its clients, will as a depend of route, maintain to improve such subjects to law enforcement corporations and will promptly withdraw its offerings from communities and customers that prove too adverse to function in.
We wish to therefore urge all stakeholders, network leaders, leaders of youngsters groups and all people of hobby to stay conscious of these matters and undertake a more civil technique to engagements as all events are deserving of reciprocal respect and regard as espoused by means of all legal guidelines.
While there may be worries and disputes bobbing up sometimes, we stay committed to locating long-lasting non violent resolutions in the equitable hobbies of all parties.
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